Troubleshooting

Sensor Placement

For the best placement of your Sensi Room Sensor, make sure the sensor is 5 feet off the round in a location facing the room with good airflow. Avoid locations that could skew the temperature reading. Also, do not paint or spray anything on your Sensi Room Sensor or it may not function as expected.

Sensi Room Sensors use low frequency radio waves, not Wi-Fi, for secure connection to your Sensi thermostat. Ensure that the thermostat is within 45 feet from the thermostat, and avoid obstacles like thick walls or other devices broadcasting on a low frequency (~900MHz) like cordless phones, baby monitors, etc.

Avoid placing sensor:

• In direct sunlight
• Near air vents.
• Near heat sources like stoves or hot water pipes/radiators.
• On or near a window.
• On or near an uninsulated surface or wall.
• Enclosed area where the air won’t circulate – in a closet, behind books or wall art, etc.