Installation

How do I connect my Sensi to Wi-Fi?


New Installation

Installation and setup are easy. You’ll need:

  • A smart device running an updated iOS or Android version (see your app store listing for details)
  • Search “Sensi” in your app store, and download the free Sensi app
  • Your home Wi-Fi network name and password that you are connecting the Sensi to.


Sensi Setup

Once the Sensi app is downloaded:

  • Create an account using your email address, and sign into the app.
  • Tap the plus (+) sign.
  • Tap your Sensi model.
  • Tap New Installation.
  • Tap whether the thermostat is still in the box (Not Mounted) or whether the thermostat is already wired on the wall, controlling your HVAC system (Is Currently Mounted).
  • Follow the step-by-step instructions.
    • The process will be different depending on your smart device and Sensi model.


Reconnecting/New Router

If your Sensi has been installed for a while, and you need to reconnect it to Wi-Fi again, it may be a different process than it was originally to set up.

Get instructions based on your Sensi model and the type of smart device you’re using to connect again (iOS/Android).

Reach out to us

Our customer support is available 7 days a week.

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