Connectivity

Wi-Fi Router Compatibility with Sensi Thermostat


Sensi thermostats use Wi-Fi routers to connect to the internet. Certain router models are not compatible with Sensi thermostats. Please see list below to find out if your router is compatible with your Sensi thermostat.

Routers or Access Points listed here were found incompatible with exceptions noted at time of testing.  Newer firmware releases for listed hardware may resolve incompatibility.  Consult with the hardware manufacturer for further assistance.

Manufacturer

Model

Notes


Actiontec


MI424WR

Per Manufacturer representative 

- Hardware Rev E and Rev I support Legacy PSP 

and should be compatible.  Other hardware revisions 

may not compatible

ARRIS

DG1670A

No known fixes at this time

ARRIS

TG1682G

No known fixes at this time

ASUS

RT-AC1200

No known fixes at this time

Cisco

DPC3939

No known fixes at this time

Cisco (Technicolor)

DPC3941 series

No known fixes at this time

Comcast Xfinity (Technicolor)

CGM4140COM

No known fixes at this time

Comcast Xfinity (Technicolor)

XB6-T (CGM414X)

No known fixes at this time

iMicro

NT-IM2402

No known fixes at this time

Mikrotik

Routerboard RB2011U series

Download firmware version 6.42.6 or later to be compatible

TRENDnet

TEW-431BRP

No known fixes at this time

This is not an exhaustive list. If you’re having trouble connecting, check out this page for a more advanced router compatibility troubleshooting information.

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