Connectivity
Wi-Fi Router Compatibility with Sensi Thermostat
Sensi thermostats use Wi-Fi routers to connect to the internet. Certain router models are not compatible with Sensi thermostats. Please see list below to find out if your router is compatible with your Sensi thermostat.
Routers or Access Points listed here were found incompatible with exceptions noted at time of testing. Newer firmware releases for listed hardware may resolve incompatibility. Consult with the hardware manufacturer for further assistance.
Manufacturer | Model | Notes |
Actiontec |
MI424WR | Per Manufacturer representative - Hardware Rev E and Rev I support Legacy PSP and should be compatible. Other hardware revisions may not compatible |
ARRIS | DG1670A | No known fixes at this time |
ARRIS | TG1682G | No known fixes at this time |
ASUS | RT-AC1200 | No known fixes at this time |
Cisco | DPC3939 | No known fixes at this time |
Cisco (Technicolor) | DPC3941 series | No known fixes at this time |
Comcast Xfinity (Technicolor) | CGM4140COM | No known fixes at this time |
Comcast Xfinity (Technicolor) | XB6-T (CGM414X) | No known fixes at this time |
iMicro | NT-IM2402 | No known fixes at this time |
Mikrotik | Routerboard RB2011U series | Download firmware version 6.42.6 or later to be compatible |
TRENDnet | TEW-431BRP | No known fixes at this time |
This is not an exhaustive list. If you’re having trouble connecting, check out this page for a more advanced router compatibility troubleshooting information.